• FEATURED FLIGHT FRIGHT
    Customer service
    Summary
    Been attempting to call them for 4 days now, wait times on call over 50 minutes.
    Full Fright
    customer service rep told me she did not know how to help me and told me to call back at another time.Do not trust the wait time quoted over the phone, it will actually be able double. 6 times now attempting to call, giving up each time due I have a life to live without spending it on the phone on hold. Still have not spoke to anyone human on the other line. I have a credit, however you can not use it if you can not talk to anyone on the phone.Very poor customer service management here at Frontier.
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    Catie

    From:    
    To:  
    Flight Date: 6/26/2014
Frontier Failures
NOTABLE FRIGHTS
 Good Luck not with us and probably not with the millions of parents and families who has a VERY SPECIAL PERSON and yes they are SPECIAL because they don't see this world as cruel as you do. 

Yuri

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith