• FEATURED FLIGHT FRIGHT
    Customer service
    Summary
    Been attempting to call them for 4 days now, wait times on call over 50 minutes.
    Full Fright
    customer service rep told me she did not know how to help me and told me to call back at another time.Do not trust the wait time quoted over the phone, it will actually be able double. 6 times now attempting to call, giving up each time due I have a life to live without spending it on the phone on hold. Still have not spoke to anyone human on the other line. I have a credit, however you can not use it if you can not talk to anyone on the phone.Very poor customer service management here at Frontier.
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    Catie

    From:    
    To:  
    Flight Date: 6/26/2014
Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander