• FEATURED FLIGHT FRIGHT
    Customer service
    Summary
    Been attempting to call them for 4 days now, wait times on call over 50 minutes.
    Full Fright
    customer service rep told me she did not know how to help me and told me to call back at another time.Do not trust the wait time quoted over the phone, it will actually be able double. 6 times now attempting to call, giving up each time due I have a life to live without spending it on the phone on hold. Still have not spoke to anyone human on the other line. I have a credit, however you can not use it if you can not talk to anyone on the phone.Very poor customer service management here at Frontier.
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    Catie

    From:    
    To:  
    Flight Date: 6/26/2014
Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 

Danielle

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena