• FEATURED FLIGHT FRIGHT
    Why would you sell a ticket and not figure that there would be any baggage?
    Summary
    I paid for my daughters' flight. Little did I know that there are other fees to be paid for their trip and Frontier got them stranded in Denver UNLESS they PAY for their carry ons.
    Full Fright
    My daughters flew from KC to Salt Lake City, via Denver. They were told, in Denver that they could not board, after having flown from MCI, until they paid additional "baggage" fee, in the amount of $100.00, for the two small carryon bags that they had. That is one bag each. My daughters were very upset, as they had little cash with them and no credit cards. This is a form of extortion as far as I am concerned. I prepaid for their flights, with the understanding that this was all paid for.
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Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena