• FEATURED FLIGHT FRIGHT
    I never used Frontier before, and now I realized I shouldn't have tried even once
    Summary
    I never used Frontier before, so I took a gamble for a weekend trip. I guess I shouldn't have made the risk.
    Full Fright
    My flight was scheduled to leave at 3.13pm. I was not told of any delay until I was at airport with bags in hand. Personnel were more concerned about the size of bags rather than telling us of a delay. We were delayed to the aircraft flying to Tampa first and coming back to Trenton. We finally got on board at 5.30 for a 5.50 departure and then were delayed as a passenger was injured trying to get onto plane. After that hour delay, the captain stated that there was some issues with the plane's log so could not leave until that was fixed. Another hour passed and we finally pushed back from Gate at 8pm. We ended up sitting 15 minutes waiting for traffic to clear. We finally got in the air by 8.15pm. I have been flying for 25 years and never heard of a log book issue delaying a flight. Since we were so late had to rebook rental car and had other issues.
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Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 Air crew forced us to violate FAA’s on-board regulations! 

JD

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena