• FEATURED FLIGHT FRIGHT
    Is it too much to give complimentary coffee after more than 4 hours of delay?
    Summary
    We can easily understand and bear with delay due to weather. But is it too much to provide coffee for free after the delay?
    Full Fright
    DTW-TTN-DTW. Outbound flight was delayed by weather, 4+ hours. Not Frontier's fault, but once onboard, we were charged $1.99 for lukewarm coffee: is it expecting too much to get freebies after such a long delay? Apparently so. But my main gripe is their carry-on policy. It appears, based on our experience both ways, that after a certain number of passengers have boarded, they simply assume the overheads are full and require people to pay extra to check their carry-ons. This happened to us, and when we stopped arguing and got on board, the overheads were nowhere near full. That's a $50 hit each way.
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Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 The worst airline I've flown. 

Meg

 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 

Danielle

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena