• FEATURED FLIGHT FRIGHT
    Is it too much to give complimentary coffee after more than 4 hours of delay?
    Summary
    We can easily understand and bear with delay due to weather. But is it too much to provide coffee for free after the delay?
    Full Fright
    DTW-TTN-DTW. Outbound flight was delayed by weather, 4+ hours. Not Frontier's fault, but once onboard, we were charged $1.99 for lukewarm coffee: is it expecting too much to get freebies after such a long delay? Apparently so. But my main gripe is their carry-on policy. It appears, based on our experience both ways, that after a certain number of passengers have boarded, they simply assume the overheads are full and require people to pay extra to check their carry-ons. This happened to us, and when we stopped arguing and got on board, the overheads were nowhere near full. That's a $50 hit each way.
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Frontier Failures
NOTABLE FRIGHTS
 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie