• FEATURED FLIGHT FRIGHT
    not wheelchair friendly
    Summary
    If you are arriving on any Frontier flight at Denver Int'l Airport in a wheelchair--be prepared for incredibly poor customer service.Their protocol is to wheel you 25 feet to a bench, where you need to wait for an electric cart to take you to security.
    Full Fright
    (That wait is anywhere from 15-3o minutes, as most carts are full when they pass by). At security you are literally thrown off the cart and you have to walk 100 feet to another bench. You wait there for another 15 minutes for another wheelchair to "dump" you at baggage. I think Frontier has decided that they are not interested in serving this population and poor service will discourage repeat wheelchair consumers.Mission accomplished Frontier.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 They don't get anything right. 

Jason

 Cheaper isn't always better. 

Wolfe

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena