• FEATURED FLIGHT FRIGHT
    Some are ok. Most are not!
    Summary
    Some of the policies and employees are ok and bearable.But most are not.
    Full Fright
    Frontier is very slow to answer their phones. Customer Care won't even talk to you, only by email. The hold times are anywhere from 30 min to an hour on better. I lost my miles with them because I could not talk to a person before they expired and when I finally got to a person I was too late and they said there was nothing they could do. Their no frills flights are OK. You have to buy everything but the employees are nice when you are able to talk to them... Thanks...
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Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena