• FEATURED FLIGHT FRIGHT
    Some are ok. Most are not!
    Summary
    Some of the policies and employees are ok and bearable.But most are not.
    Full Fright
    Frontier is very slow to answer their phones. Customer Care won't even talk to you, only by email. The hold times are anywhere from 30 min to an hour on better. I lost my miles with them because I could not talk to a person before they expired and when I finally got to a person I was too late and they said there was nothing they could do. Their no frills flights are OK. You have to buy everything but the employees are nice when you are able to talk to them... Thanks...
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Frontier Failures
NOTABLE FRIGHTS
 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 This airline is awful. They nickel and dime you, they are rude and unorganized. I will never fly this airline again...EVER 

Meg

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena