• FEATURED FLIGHT FRIGHT
    Some are ok. Most are not!
    Summary
    Some of the policies and employees are ok and bearable.But most are not.
    Full Fright
    Frontier is very slow to answer their phones. Customer Care won't even talk to you, only by email. The hold times are anywhere from 30 min to an hour on better. I lost my miles with them because I could not talk to a person before they expired and when I finally got to a person I was too late and they said there was nothing they could do. Their no frills flights are OK. You have to buy everything but the employees are nice when you are able to talk to them... Thanks...
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Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena