Even prescription meds get lost!
    My 83 year old mother check in her luggage in one of her flights with Frontier. Her Kindle Fire got stolen as well as one of her prescription medications. I tried to pursue it. I was told I would be getting a call back. I haven't.
    Full Fright
    My mother is 83 years old. She needed a wheelchair and had to check her luggage. Her Kindle Fire was stolen from her checked suitcase. The Frontier customer service person, who is named Jeanie, would only offer a $50.00 discount on her next flight. That is the policy. She will probably not be flying on Frontier Airlines again. My mother was also missing one of her prescription medications. She was very worried about it, and could not figure out what happened to it. She didn't think about someone steeling that as well. They did. My mother is to frustrated to pursue It. I tried. I was told I would be getting a call back, and have not. I will try again tomorrow. This is frustrating. I will never fly Frontier because of this.

    Jennifer L

    Flight Date: 3/5/2013
Frontier Failures
 Good Luck not with us and probably not with the millions of parents and families who has a VERY SPECIAL PERSON and yes they are SPECIAL because they don't see this world as cruel as you do. 


 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 


 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 


 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!!