• FEATURED FLIGHT FRIGHT
    Even prescription meds get lost!
    Summary
    My 83 year old mother check in her luggage in one of her flights with Frontier. Her Kindle Fire got stolen as well as one of her prescription medications. I tried to pursue it. I was told I would be getting a call back. I haven't.
    Full Fright
    My mother is 83 years old. She needed a wheelchair and had to check her luggage. Her Kindle Fire was stolen from her checked suitcase. The Frontier customer service person, who is named Jeanie, would only offer a $50.00 discount on her next flight. That is the policy. She will probably not be flying on Frontier Airlines again. My mother was also missing one of her prescription medications. She was very worried about it, and could not figure out what happened to it. She didn't think about someone steeling that as well. They did. My mother is to frustrated to pursue It. I tried. I was told I would be getting a call back, and have not. I will try again tomorrow. This is frustrating. I will never fly Frontier because of this.
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    Jennifer L

    From:    
    To:  
    Flight Date: 3/5/2013
Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 

Danielle

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie