• FEATURED FLIGHT FRIGHT
    Had to wait and wait
    Summary
    Our flight got delayed by 1.5 hours. There were only 2 agents assisting 70 passengers, helping them rebook. 3 days before bag got delivered.
    Full Fright
    LAX-DEN. Bought a ticket after 20 hour flight from Asia since it was a better connection to DEN. Flight delayed 1.5 hours and had to rebook everyone making a connection - 2 agents for 70 people who were totally incompetent, could not get anything done. No announcements, no information just rude attitude from ground staff. My bags were checked through onto Frontier and I checked with agent to make sure they would get loaded on from the international flight after clearing customs in LAX - she assured me "no problem" and of course on arrival - no bag. Had to wait 36 hours before they were delivered. Never again.
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Frontier Failures
NOTABLE FRIGHTS
 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 

Danielle

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 This airline is awful. They nickel and dime you, they are rude and unorganized. I will never fly this airline again...EVER 

Meg

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena