Next time, make believable excuses!
    They destroyed my luggage and claimed it was "REASONABLE WEAR AND TEAR". F***!
    Full Fright
    These *** tore off an entire corner of my suitcase frame and all.And because that corner also contained wheels they claim it's reasonable wear and tear. Mind you... there is a big gaping hole in the suitcase. It's not just that the wheels fell off. And it's not like it was one wheel. Two wheels, attachment points, chunk of the frame, inner lining... all gone. But it's "Reasonable wear and tear" as they excuse it. No wonder they're going out of business. Suits them right.Corporate bean counting monkeys, savage baggage handlers, and *** customer service agents who can't think beyond the script they've been given to parrot. 40ecaf


    From:   Colorado  
    Flight Date: 4/6/2012
Frontier Failures
 Good Luck not with us and probably not with the millions of parents and families who has a VERY SPECIAL PERSON and yes they are SPECIAL because they don't see this world as cruel as you do. 


 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 


 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 


 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger