• FEATURED FLIGHT FRIGHT
    My flight was cancelled, and my luggage was lost
    Summary
    My flight #166 from Denver to Madison was cancelled on Wed., JUne 18th.then I was delayed in Denver for 48 hours, with no options except to fly out on Friday, June 20th on flight #166. But it doesn't end here.
    Full Fright
    Then my luggage did not arrive, and I did not hear about it for 37 and a half hours. I spent many hours on the phone with Frontier Airlines, and waited 48 minutes, then 32 minture, then trying to locate my luggage another 38 minutes, and was given a # to call that was a woman's home phone number. I missed several important dr. appts., my medicines, my personal items, my electronics, and outfits I planned to wear to an important event on Sunday. Plus the stress all of this put on my body. I missed several planned events, had back and knee problems. I am so frustrated that Frontier has not communicated with me. I have tried to call, and left a message, but I have not heard anything. I had trouble finding where to look on your website, to file a complaint. I tried to book a seat on the website before my flight left, and could not do it until I paid for my luggage, which had already been paid for, since it was a cancelled flight. I could go on and on about my frustrations, but you do not allow us to talk to anyone about our frustrations. I am not happy with the communications in your airlines. It is very hard to communicate with you. My name is Nancy Maschman, I am a recent widow, and I found this trip to be difficult for me. My # was NUUTIQ, and my luggage # was F9 6422987347. I hope to hear from someone very soon. I hope I will be compensated for all of my troubles, and complications.Thank you,
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Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena