• FEATURED FLIGHT FRIGHT
    It's not just about the money but it's about how you are treated.
    Summary
    We booked our trip through our travel agent months before these new carry on charges went into effect. We were told we would not have to pay the extra fees. But the people at the airport seem to have known a different policy.
    Full Fright
    May 31st 2014 from Denver to Orlando, flight 678, return June 6 2014, flight 677. As we arrived at Denver airport and proceeded to the Frontier check in counter we were told we had to pay for our carry ons, all of which could fit under the seats, we explained what we were told and the check-in guy looked up our booking date and all was fine, not the case at the Orlando airport on the way home. We asked for our check in bag back and since we still had 7 lbs allowed in that bag before they added another $75, we started to unpack bags and re-pack so as not to give them one dime more. Needless to say after all the rearranging, which was totally unnecessary, we were allowed to take our carry on bags as personal items. As I said before we did not have to use the carry on overhead compartments, all the bags were so small they fit under the seats with no problem at all. After arriving at the gate we heard several stories like ours. There were so many upset people saying they will never fly Frontier again. It's not just about the money but it's about how you are treated.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 They don't get anything right. 

Jason

 Cheaper isn't always better. 

Wolfe

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander