• FEATURED FLIGHT FRIGHT
    They broke my stroller
    Summary
    I got stranded because they broke my stroller and refused to replace it because it is NOT COVERED!
    Full Fright
    This company left me stranded in DFW with no stroller because they completely broke one of the wheels off. Then I was told too bad, we don't cover wheels. How can an airline do that to us? We checked our stroller as luggage only because the ticket agent told us the security machine was broken and our layover was only going to be 45 minutes. I am so disappointed in this airline. Worst first experience I have ever had.
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    hmrichardson

    From:    
    To:   DFW
    Flight Date: 6/17/2011
Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 

Danielle

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena