• FEATURED FLIGHT FRIGHT
    They broke my stroller
    Summary
    I got stranded because they broke my stroller and refused to replace it because it is NOT COVERED!
    Full Fright
    This company left me stranded in DFW with no stroller because they completely broke one of the wheels off. Then I was told too bad, we don't cover wheels. How can an airline do that to us? We checked our stroller as luggage only because the ticket agent told us the security machine was broken and our layover was only going to be 45 minutes. I am so disappointed in this airline. Worst first experience I have ever had.
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    hmrichardson

    From:    
    To:   DFW
    Flight Date: 6/17/2011
Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie