• FEATURED FLIGHT FRIGHT
    They broke my stroller
    Summary
    I got stranded because they broke my stroller and refused to replace it because it is NOT COVERED!
    Full Fright
    This company left me stranded in DFW with no stroller because they completely broke one of the wheels off. Then I was told too bad, we don't cover wheels. How can an airline do that to us? We checked our stroller as luggage only because the ticket agent told us the security machine was broken and our layover was only going to be 45 minutes. I am so disappointed in this airline. Worst first experience I have ever had.
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    hmrichardson

    From:    
    To:   DFW
    Flight Date: 6/17/2011
Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena