• FEATURED FLIGHT FRIGHT
    screw the customer tactic
    Summary
    I am very bothered by this kind of treatment the passengers get from Frontier.
    Full Fright
    I fly Frontier only when I have to, that is, when there are virtually no other choices. I don't mind some product differentiation in which they charge extra for "extras", but it is completely ridiculous that they intentionally won't allow people traveling together to sit together without paying an extra fee. Also, charging for carry-on bags is very annoying, but I can live with it. The Frontier company attitude appears to be one of "screw the customer", and as one who works with customers all the time, this attitude really bothers me.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie