• FEATURED FLIGHT FRIGHT
    a Southwest person checked us in
    Summary
    Yes. You read it right. A Southwest personnel checked us in for our Frontier flight because Frontier staff are nowhere to be found.
    Full Fright
    Our flight from Seattle to Branson and back was the worst experience ever. I felt at each terminal that it was their first day in business and they had not worked the bugs out of the system. All the employees seem to be angry about something, poor morale and no idea of what customer service is all about. The only good thing about this trip was leaving the Branson airport, my wife and I arrived there early, no Frontier people there, however a Southwest agent checked us in and we had absolutely no problems.
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    Luther G

    From:    
    To:  
    Flight Date: 5/21/2014
Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 The worst airline I've flown. 

Meg

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena