• FEATURED FLIGHT FRIGHT
    I am cancelling ALL my pre-booked flights with Frontier!
    Summary
    I tried to fly from MPLA to Denver on 10 August 2014. The flight was delayed by four hours. Even though there were other Frontier flights leaving between the original departure time and the new departure time, staff refused to accommodate any customers in any way. They would not put us on standby. They refuse to help us with a new flight.
    Full Fright
    We got to the MPLS airport two hours early. There was no security wait. Unfortunately, the Frontier ticket staff wasn't there. I stood in front of an empty counter for 45 minutes. When the staff finally arrived, the security line had 45 minutes wait. I didn't know that my flight was delayed. There were zero announcements. After waiting for 45 minutes waiting to talk to the people at the gate ticket counter, I asked the lady, who identified herself as Candy, she didn't have a name tag, said that if there are less people in line, they would have enough time to ask an announcement. The ticket counter staff really weren't interested in answering questions or being helpful. Candy was so rude that I asked for another agent. I was told that it was Frontier policy to not help customers that another agent started to help. If that is your policy, it needs to be changed. Frontier, you are not doing me favor when I buy a ticket. I will pay the extra 50 bucks to fly on an airline that has a clue about customer service. Call Me, Frontier! Find out why I am canceling an already paid for flight in November and another in Jan. Find out why I will never fly Frontier again with my company. I fly one time every other month. Cancel my Early return number. Cancel my wife's early return number. Keep your eight dollar snack pack. It seems that any time anyone in the Frontier front office farts, it costs me 25 bucks. But when Frontier is performing below par, everyone just throws up their arms in confusion.
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Frontier Failures
NOTABLE FRIGHTS
 Good Luck not with us and probably not with the millions of parents and families who has a VERY SPECIAL PERSON and yes they are SPECIAL because they don't see this world as cruel as you do. 

Yuri

 Cheaper isn't always better. 

Wolfe

 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 

Danielle

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 This airline is awful. They nickel and dime you, they are rude and unorganized. I will never fly this airline again...EVER 

Meg