• FEATURED FLIGHT FRIGHT
    We couldn't check the bags in but we have to pay the check in fee???
    Summary
    When it is to their gain, everything is possible with Frontier. They'll make you pay for everything but wouldn't provide the services needed.
    Full Fright
    I was on a flight with Frontier that was delayed 7 hours. There was no contact from the airline to me (phone, text or email) alerting me of the delay. When I arrived to the airport, I was informed that I could not check my bag but still had to pay the $25 checked bag fee. I then had to dump all of my liquids from my bag so it could go through security. We were then delayed another 90 minutes while sitting on the plane at the gate, at which point flight attendants informed us we could pay for beverages, snacks or TV if we would like. The pilots were the only friendly and apologetic staff associated with Frontier. I would not recommend Frontier to anyone. The flights may be cheap but you pay for your seat, bags and everything else later. Additionally, if you do have a complaint, you cannot get anyone to assist you.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 Air crew forced us to violate FAA’s on-board regulations! 

JD

 Cheaper isn't always better. 

Wolfe

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger