• FEATURED FLIGHT FRIGHT
    Just trying to get home
    Summary
    We were just trying to get home. When our flight got re-scheduled, they booked us a hotel but didn't inform me of the further changes in schedule. They even separated me from my 9-year-old
    Full Fright
    Trying to get home to Orange County, CA from Orlando. Flight was scheduled for Monday but I tried to grab an earlier flight. Frontier had zero flights leaving until Monday. On Monday as I arrived at the airport I was notified the flight had been changed to 5.48 am the following day. I was given a hotel voucher. A few hours later I happened to be walking past ticketing and noticed my flight to Denver was now showing 11.48 pm same day (in a few hours). I asked if the flight at 5.48 am tomorrow was still on schedule. She said no that now tonight's 11.48pm flight. No one called or emailed me letting me know about the change. I asked if I could fly the 7.45 am flight next day instead of this 11.48 pm flight. Was told no, it's full. When asked if they could try to change my connecting flight time in Denver from 2 pm to something a little earlier, they said they didn't know how to do that. I was traveling with a 9 year old and they didn't put us together. I look forward to my 12 hour lay over in Denver now. Will never fly this awful airline again.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander