• FEATURED FLIGHT FRIGHT
    Charges for anything extra
    Summary
    I am so frustrated with Frontier's new policies to charge you extra for everything: seat assignment, carry-on bag, checked bag, coffee on the flight, etc.
    Full Fright
    I'm sure they will be charging for seat belts soon. Frontier used to be my favorite airline, but now I avoid them at all costs. I am happy to pay a little extra (or not in many cases) to fly Southwest Airlines where they still let you check a bag for free and carry on a bag with your personal item. If Southwest isn't available, I look for anything other than Frontier now. We are spreading the word and on my recent flight from Cincinnati, I heard several passengers complaining saying they wouldn't fly Frontier anymore - it's so ridiculous. And because passengers have become so frustrated, this has caused Frontier employees to lose their patience... what was once one of the friendliest airlines is now the rudest. Shame on you, Frontier - this is the worst example of customer service I have seen in many years
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Frontier Failures
NOTABLE FRIGHTS
 Good Luck not with us and probably not with the millions of parents and families who has a VERY SPECIAL PERSON and yes they are SPECIAL because they don't see this world as cruel as you do. 

Yuri

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie