• FEATURED FLIGHT FRIGHT
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    Summary
    The cheap flight with Frontier turned out to be an 8-hour delay with no notification of any sort. They gave everyone $7 lunch coupons. Staff were lazy and apathetic, even talking bad about the company.
    Full Fright
    Frontier airlines in Phoenix is horrible. I booked a flight with them to Denver because it was the cheapest, but I did not know it would entail an 8 hour delay and ZERO notification of it until the scheduled time to take off. They gave everyone 7 dollar lunch coupons which cover about half of a meal at the airport and were very nonchalant and not apologetic whatsoever. The staff is lazy and apathetic, telling customers they are being laid off in September and talking bad about the company that they work for. No efforts were made by airport staff to help me out with rescheduling my flight so I called customer service who was slightly more helpful but still no solution or compensation was available. This company is being run straight into the ground and As a frequent flyer I would not recommend them to anyone that has the choice of another airline.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 Cheaper isn't always better. 

Wolfe

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena