No Plus with Classic Plus
    I spent more for more services but got less. I think I just wasted my money.
    Full Fright
    I recently flew from Cincinnati to Denver with a full Classic Plus fare. I was supposed to get a free alcohol drink and unlimited regular drinks on the flight. Yet when I asked for a diet pepsi I was charged $1.99. I paid over $100 extra for this segment for the Classic Plus fare. Also the airline didn't even know I was on this flight and cancelled my return flight. I had to wait on hold with customer service for 45 minutes to have this error corrected. I don't understand why this airline can't keep track of its passengers and fare classes.
Frontier Failures
 Good Luck not with us and probably not with the millions of parents and families who has a VERY SPECIAL PERSON and yes they are SPECIAL because they don't see this world as cruel as you do. 


 ...we were short a stewardess for our flight and we had to wait for them to arrive from another city...Completely unacceptable. 


 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 


 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 


 This airline is awful. They nickel and dime you, they are rude and unorganized. I will never fly this airline again...EVER