Frontier worst customer service of entire life
    y husband and I got to the airport to discover that the flight had been delayed 10 HOURS.
    Full Fright
    There was ONLY ONE PERSON BEHIND THE DESK to reroute an entire planeful of people. We got in line and the line had barely moved in 2 HOURS. I called Frontier while waiting-the person I spoke with never apologized, and said the next time we could get out to our destination was 5 DAYS FROM THEN. UNBELIEVABLE. I then went to the American Airlines counter-they said if Frontier was willing to release the first half of our tickets they would be glad to honor them. I called Frontier again and THEY REFUSED. Trying to make something work, I then asked this Frontier agent if I could reschedule the return date for 5 days later, given that they wouldn't fly us out for another 5 days. The agent said they would do that but we would have to pay 100$ EACH for a rebooking fee, PLUS any difference in rates for the tickets (which of course would be more expensive because we would only be booking the return 12 days out). UNBELIEVABLE. NO APOLOGIES, AND NO WILLINGNESS TO MAKE UP FOR US MISSING OUT CONNECTING FLIGHT AND NOT OFFERING ANOTHER FLIGHT FOR 5 DAYS. UNBELIEVABLE. Everyone in line (we got to know the other folks because the line wasn't moving at all) had horror stories about Frontier. The Frontier service was so egregiously bad I just had to warn others.
Frontier Failures
 They don't get anything right. 


 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 


 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 


 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 


 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!!