• FEATURED FLIGHT FRIGHT
    Worst Airline I've ever flown
    Summary
    This is by far the worst travel experience I have ever had. We purchased our tickets on the Frontier website. We planned to purchase stretch seating on the return flight because their regular seats are far too small.
    Full Fright
    After we had gone through the entire process of purchasing the stretch seating for $25 a seat and were about to walk away the attendant stopped us for our carry-on luggage. When we purchased the tickets said they included a carry-on bag and a personal item. The attendant said our tickets included a carry-on for our first flight and would need to check the bags for the second flight. If we waited to check them at the gate of the second flight it would be $100 a bag. She said we did not get carry-on's on the second flight because we purchased our "basic" tickets through a third party site. However, we did not, we used FlyFrontier.com. So we had to trade our stretch seating to pay for our checked bags. To make matters better, we spent so long figuring all of this out that we did not have time to get food. Everything on the flight cost money. $1.99 for soda. Even Alaska Airlines still gives out free soda and snacks. We had to wait 10 minutes at the gate because there was something wrong with the air system on the plane so it was far too hot. Nothing good about this flight.
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    Rose Eyt

    From:    
    To:  
    Flight Date: 2/1/2014
Frontier Failures
NOTABLE FRIGHTS
 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 Never again. Rude stewardesses, ignorant pilots, and nothing's free. The price isn't cheap enough for this. 

Lorelie