• FEATURED FLIGHT FRIGHT
    RUDE and irresponsible
    Summary
    Delayed flight out of MKE caused us to miss the flight to SNA from Denver.
    Full Fright
    This flight actually left early. 15 passenger were rebooked to other flights at 8am and 8pm the next day (some on standby for already overbooked flights) We spent the night on thefloor of the airport because the voucher for the discounted hotel would only be helpful IF there were shuttles running to get us there. There were not and we never got on the 8am flight but our luggage did! We were rerouted to Seattle on Alaska Airlines (they were wonderful!!) and back down to SNA by 6pm that next day. However, our luggage was locked up and there were no employees to get it for us. We had no choice but to go to our hotel and wait until the next day (now 36 hours) to get our luggage.Ridiculous..
    0
    0
Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 Air crew forced us to violate FAA’s on-board regulations! 

JD

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena