• FEATURED FLIGHT FRIGHT
    stranded, cold, lost baggage
    Summary
    We got stranded, almost no accommodation was provided and the best of it? They lost my baggage.
    Full Fright
    Spokane to Denver, 18 June. Stormy weather in Denver prevented our flight from landing 3 times so we flew to Colorado Springs to refuel. We had to stay on the plane and only 1 of the 3 lavatories was operational - there was a line of about 30 people waiting to use it. An hour later I was close to the lav and had to sit down again for take-off. We got to Denver 2.5 hours late and my connecting flight to Little Rock had already left. After standing in a long line I found out their next flight to Little Rock wasn't for 2 days. They gave me a ticket to Branson, Mo for the next day and I slept on the airport floor. In the morning I exchanged the Branson ticket for a Little Rock ticket for Friday since I didn't have transportation from Branson to Little Rock, and got a hotel room for Thursday night. I left Denver Friday evening and got into Little Rock just before 11 pm. My luggage was not there. It had not been in Denver the 2 days I was there. The agent there couldn't get ahold of any of the other airports either. I called the baggage dept at Spokane and twice said they'd call back, and haven't. I will not use this airline again.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 They don't get anything right. 

Jason

 Cheaper isn't always better. 

Wolfe

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger