• FEATURED FLIGHT FRIGHT
    BEWARE OF FRONTIER CHARGES
    Summary
    I booked a Frontier flight and got the screen for buying luggage ahead of time to save me money. I clicked yes and didn't think anything of it.
    Full Fright
    I booked another flight for my husband and this time the pop-up screen was much more clear on what I was purchasing-carry on and not checked luggage. I called and had a total of an hour wait just to talk to anyone! After 1 customer service agent and 2 supervisors, I was told conflicting information and was basically told nobody is willing to help me transfer my carry on to checked bags. I am disappointed that I chose Frontier; I used to like them and paid 10 bucks more for my flight that is going to end up costing me an extra $100. Buyer beware!
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Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 I fly a fair amount (20+ times per year) and have been on almost all major US carriers, this one takes the cake as the worst! 

JK Roland

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena