• FEATURED FLIGHT FRIGHT
    On a Classic Plus
    Summary
    They have all these rules about when we are to check in etc but when we get there to check in where are they?
    Full Fright
    The Sky Harbor ticket counter was horrible. Not only did we have to wait on them for 15+ minutes when they did show up they sauntered like they had all day. No comments to anyone about our wait. We happened to be first and actually got our bags tagged after the sixth person in line behind us. The gal "helping" us was rude and I swear moving as slow as she could. Maybe I should not have said anything about being there first! I have over 200k frequent flyer miles-Southwest here I come!
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger