• FEATURED FLIGHT FRIGHT
    undisclosed fees
    Summary
    Frontier have undisclosed fees that will be more than offset the cost difference. Makes it not cheap anymore
    Full Fright
    I booked through AMEX travel site. When I went to check in at Frontier, I was informed that choosing seats would cost $8 per person per leg. In order for my family of 5 to sit together the cost would have been $160 for the trip. I was further informed that overhead bin space was $20 and under the plane was $25. To avoid another $160 in fees we had to completely re-pack. None of this was disclosed on the AMEX site. When I called them they indicated that the airlines are responsible for providing fee information and Frontier didn't provide any. When I contacted frontier, they encouraged me to book through their site...never addressed the deceptive practice of providing a lower (not by much) ticket price and charging up to $60 per person in fees (more than offset the cost difference). If I'd known I'd never have flown them. Won't anymore.
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Frontier Failures
NOTABLE FRIGHTS
 They don't get anything right. 

Jason

 The worst airline I've flown. 

Meg

 I have never had a more infuriating, more frustrating, or more demoralizing experience traveling in my life! 

Keith

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena