• FEATURED FLIGHT FRIGHT
    undisclosed fees
    Summary
    Frontier have undisclosed fees that will be more than offset the cost difference. Makes it not cheap anymore
    Full Fright
    I booked through AMEX travel site. When I went to check in at Frontier, I was informed that choosing seats would cost $8 per person per leg. In order for my family of 5 to sit together the cost would have been $160 for the trip. I was further informed that overhead bin space was $20 and under the plane was $25. To avoid another $160 in fees we had to completely re-pack. None of this was disclosed on the AMEX site. When I called them they indicated that the airlines are responsible for providing fee information and Frontier didn't provide any. When I contacted frontier, they encouraged me to book through their site...never addressed the deceptive practice of providing a lower (not by much) ticket price and charging up to $60 per person in fees (more than offset the cost difference). If I'd known I'd never have flown them. Won't anymore.
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Frontier Failures
NOTABLE FRIGHTS
 SO YOU(FRONTIER AIRLINES) GET AROUND BAGGAGE PROBLEMS BY MAKING NO ONE AVAILABLE TO TALK TO AT BAGGAGE CLAIM. 

Wally

 Cheaper isn't always better. 

Wolfe

 Depending on which rules they choose to enforce, you can never be assured that you will be granted access to their boarding process. 

Yvonne

 Worst Airline. Flights always delayed. Poor customer service. Delayed over 3 hours in Denver. I would never fly this Airline. Service has gone down hill over the past few years. 

furious passenger

 "I detect an accent. Do you understand English?" - Frontier staff... This is clearly discrimination!! 

Helena