• FEATURED FLIGHT FRIGHT
    Damaged baggage + humiliation!
    Summary
    Frontier's service is awful. Their flights were not on time, they have limited beverages on the plane and they destroyed my luggage that we ended up carrying our clothes in boxes and garbage plastic bag!
    Full Fright
    AWFUL! This was my first time flying with any airline, and I have to say, this experience has nearly turned me away from flying completely. We flew from Seattle to Denver for our connecting flight to Nebraska. The flights were rarely on time! The stewardesses took their time getting to assist me with an item I needed and the conditions of the plane were sub par at best. One drink at the most and they usually ran out of what you wanted before they started. But the thing that made it the ABSOLUTE Worst was our destroyed luggage! When we arrived at our destination, we discovered the drop/raise handle case for the bag was loose and threatening to come off. We told this to the clerk in Omaha on our return flight. Her only response was "We don't cover that." We told her to tell the crew not to handle the torn handle, but... Landing in Seattle after another long lay over in Denver, we discover the handle was torn out, leaving a gaping hole for our clothes to fall out of, if my fiancee hadn't stuffed a large pair of sweatpants in the area. The clerk at the baggage claims only said they could repair it or replace the luggage. We ended up carrying our clothes home in a box and a plastic garbage bag.
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Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 This airline is awful. They nickel and dime you, they are rude and unorganized. I will never fly this airline again...EVER 

Meg