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  • FEATURED FLIGHT FRIGHT
    I'm going back to United
    Summary
    I didn't know that a direct flight is NOT a non-stop flight anymore.
    Full Fright
    I booked a "direct" flight from SFO to LGA. I was shocked when I realized direct means there still might be a stop but it's directly on the way. It would have been good if the agent had explained that direct is not non-stop!! The agent who booked me wasn't very nice either. And for the price I paid, I just think it could have gone better. I got an extra 2000 miles in my frequent flier miles, but f that. I hardly have any in the first place. Hell yes, I'm going back to United!!
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  • FURTHER FLIGHT FRIGHT
    Extremely annoying
    Summary
    Should have read previous reviews. This incident could've been prevented from happening had we not booked our flight in Frontier. Surely other airlines could provide better service.
    Full Fright
    We booked flights a few months out to Oklahoma City, I am the minister and was traveling with the wedding planner and photographer. We sat on the plane in the loading dock for an hour preflight being told that they just needed to "pass maintenance check". 3/4 way from Denver they say we can't get the cabin pressure up to get over the Rockies and we have to turn around and travel 20 minutes back to Phoenix. A hour later we arrived back in Phoenix. They let us know they had many customer service r..
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  • FURTHER FLIGHT FRIGHT
    Rudest service ever!!!
    Summary
    Suffered an injury while at Denver airport waiting for an endlessly delayed flight to Philly and was not boarded until last.
    Full Fright
    My first shocker was that Frontier offered no direct flights from Philly (a major hub) to Denver.  And that they only flew to Denver seasonally!  Is it not their hub????
    We boarded out flight to Philly via Houston and sat on the plane for an hour before we were informed that their was no AC.  Like we didn't already know since we were all sweating to death!  We were asked to remain on board while they got someone to fix it.  The flight crew was wonderful.  I h..
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Fright 1 to 3 of 3 frights
Frontier Failures
NOTABLE FRIGHTS
 The sexism and harassment was visceral and cruel by male agents. 

Happy

 But Frontier has LIED, telling AMEX we flew all four segments which is an absolute lie! 

Sage

 Unacceptable...I will stick with Southwest Airlines from now on, and tell anyone else to do the same. the few bucks saved wasn't worth the inconvenience. 

Julius Caesar C

 This airline is an absolute joke, they nickel and dime you for everything, there is no customer service, and apparently the idea of a flight going as planned is impossible. With the arrival of United and Delta to our area never again will I fly with Frontier 

pissed_passenger

 Traveling Frontier has been one of the worst experiences I have ever had. Rude, disrespectful and completely unhelpful. I would highly discourage traveling with them 

Lander